Terms of Service

1. Acceptance of Terms

By accessing and using the website pholadntjl.top and our services, you accept and agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and pholadntjl B.V., a company registered in the Netherlands with registration number 47381962 and VAT number NL454781269B107.

2. Company Information

pholadntjl B.V.
Beukenlaan 69
1352 TQ Almere
Flevoland, Netherlands
Registration Number: 47381962
VAT Number: NL454781269B107
Phone: +31 402137794
Email: legal@pholadntjl.top

3. Description of Services

pholadntjl operates as an online discount store, providing customers with access to a wide range of products at competitive prices. Our services include product sales, customer support, order processing, and delivery services within the European Union.

4. User Eligibility

You must be at least 18 years old to use our services. By using our website, you represent and warrant that you have the legal capacity to enter into these Terms. If you are under 18, you may only use our services with the involvement and consent of a parent or guardian.

5. Account Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorised use

6. Product Information and Availability

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or content is accurate, complete, or error-free. Products are subject to availability, and we reserve the right to discontinue any product at any time. Prices are subject to change without notice.

7. Orders and Payment

7.1 Order Process

When you place an order, you make an offer to purchase products. We reserve the right to accept or decline any order. Order confirmation does not guarantee product availability.

7.2 Pricing and Payment

All prices are in Euros (EUR) and include applicable VAT unless otherwise stated. Payment is due at the time of order. We accept major credit cards, debit cards, PayPal, and bank transfers.

7.3 Order Cancellation

We reserve the right to cancel orders for reasons including but not limited to product unavailability, pricing errors, or suspected fraudulent activity.

8. Shipping and Delivery

We ship to addresses within the European Union. Delivery times are estimates and may vary. Risk of loss and title pass to you upon delivery to the shipping address. We are not responsible for delays caused by shipping carriers or customs authorities.

9. Returns and Refunds

In accordance with EU consumer protection laws, you have the right to:

• Cancel your order within 14 days of receipt without giving reason
• Return products in original condition within 14 days
• Receive a full refund for returned products (excluding return shipping costs unless the product is defective)
• Return defective products for repair, replacement, or refund

10. User Conduct

You agree not to:

• Use our services for any unlawful purpose or in violation of these Terms
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorised access to our systems
• Transmit viruses, malware, or other harmful code
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Engage in fraudulent activities

11. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of pholadntjl B.V. or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute our content without written permission.

12. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your data as described in our Privacy Policy.

13. Limitation of Liability

To the maximum extent permitted by law, pholadntjl B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption. Our total liability for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

14. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or secure.

15. Indemnification

You agree to indemnify and hold harmless pholadntjl B.V., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any rights of another party.

16. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labour disputes, government actions, or technical failures.

17. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.

18. Termination

We may terminate or suspend your account and access to our services at any time, with or without cause or notice. Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination shall remain in effect.

19. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the Netherlands. For EU consumers, this does not affect your rights under mandatory consumer protection laws.

20. Dispute Resolution

We encourage resolving disputes through direct communication. If you have a complaint, please contact our customer service team first. EU consumers may also use the European Commission's Online Dispute Resolution platform available at ec.europa.eu/consumers/odr.

21. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect. The unenforceable provision shall be replaced with an enforceable provision that most closely reflects the original intent.

22. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and pholadntjl B.V. regarding your use of our services and supersede all prior agreements and understandings.

23. Contact Information

If you have any questions about these Terms, please contact us: